Manage Your Subscription and Billing

The Billing module allows authorized church administrators to review the BlessChurch subscription and manage account billing.

Who can access Billing?

Billing information should only be available to authorized church administrators. If Billing does not appear in your menu, your account may not have the required permission.

1. Open the Billing module

1. Sign in to BlessChurch.
2. Select Billing from the application menu.
3. Review the current subscription status and available actions.

2. Review the current plan

The Billing page may display:

• The current BlessChurch plan
• Subscription status
• Renewal or billing information
• Plan limits
• Available upgrade or account-management options

3. Upgrade the subscription

1. Open Billing.
2. Review the available plan.
3. Confirm the features, limits, and price displayed.
4. Select the upgrade option.
5. Complete the secure Stripe Checkout process.
6. Return to BlessChurch and confirm that the subscription is active.

4. Manage payment information

When the account-management option is available, BlessChurch may redirect you to Stripe’s secure billing portal.

From that portal, the authorized administrator may be able to:

• Update the payment method
• Review invoices or receipts
• Review subscription information
• Manage cancellation options

Available actions depend on the church’s subscription and Stripe configuration.

5. Understand module limits

Some BlessChurch plans may limit the number of members, events, team users, or access to specific modules.

If a limit is reached, review the current plan before deleting important church information.

6. Use a promotion code

If BlessChurch has provided a valid promotion code, enter it during the Stripe Checkout process when the promotion-code field is available.

Confirm that the discount appears in the order summary before completing checkout.

7. Review receipts and invoices

Stripe sends billing confirmations to the email associated with the subscription. Keep that email address current and accessible to the church.

Save invoices and receipts according to the church’s accounting procedures.

If a payment fails

A payment can fail because of an expired card, insufficient funds, a bank restriction, or incorrect billing details.

1. Open Billing.
2. Access the secure billing portal, when available.
3. Update the payment method.
4. Confirm that the subscription returns to an active status.

Before canceling

Review how cancellation may affect access to premium modules, plan limits, and church data. Export or preserve any records required by the church before making subscription changes.

Security requirements

• Do not send complete card information through email, chat, or support tickets.
• Only enter payment information on a secure BlessChurch or Stripe page.
• Verify the website address before entering financial information.
• Limit Billing access to authorized administrators.

Need assistance?

If the subscription status does not update after payment, contact BlessChurch Support and provide the church name and billing email. Never include a full card number, password, or verification code.